The Genius Bar could go the way of Blockbuster and Circuit City one of these days if we’re not careful; Apple’s Self Service Repair Program is transitioning loyal clients from the Genius Bar to a DIY service. Most of us only find ourselves at an Apple Store on one of two occasions: 1.) the joyful moment of purchase where we envision our new device solving all of our problems, and 2.) the dreadful moment it stops working, blocking our access to treasured photos and important documents. Gadgets and gizmos seem to be more fragile since we’ve moved away from Nokia’s old bricks. In those days, we changed our own cases (sometimes with a screwdriver), exposing the phone’s interior hardware. We keyed in ringtones by hand, too. Now, the DIY era returns in a program for iPhones 12 and 13. The Self Service Repair concept will allow owners of these models to tinker with them at home. The program is set to launch next year. Putting over 200 individual parts, tools, and manuals together, Apple’s idea is to give customers more ownership of their tools. To get the party started, the rollout focuses on displays, cameras, and batteries first – arguably the most commonly requested items as well. Apple If you’re chomping at the bit to bust that iPhone open, Apple says not so fast. The availability of these tools and devices is meant to serve pro technicians who already do this kind of work as a career, like a retired Apple Store employee or staff at a fix-your-phone mall kiosk. Regardless, amateurs and newbies aren’t barred from trying – it just isn’t recommended for the faint of heart technologically speaking. The apple.com update came through a press release on November 17, 2021. The text opens, “Apple parts, tools, and manuals – starting with iPhone 12 and iPhone 13 – available to individual consumers.” Later, computers are set to enter the equation. The press release reads, “soon to be followed by Mac computers featuring M1 chips, Self Service Repair will be available early next year in the US and expand to additional countries throughout 2022.” In a statement, Apple’s chief operating officer Jeff Williams justified the move: “Creating greater access to Apple genuine parts gives our customers even more choice if a repair is needed.” In classic Apple simplicity, the press release outlines how customers should read the Repair Manual to do the work safely. After signing off on the training, the customer should then place the order for the parts and tools by logging on to the Apple Self Service Repair Online Store. As a small bonus, a recycling add-on rewards those who send back their used parts with a credit toward their purchase. If all goes well, maybe the Genius Bar will be one day be a thing of the past. Apple Self Service Repair
The Genius Bar could go the way of Blockbuster and Circuit City one of these days if we’re not careful; Apple’s Self Service Repair Program is transitioning loyal clients from the Genius Bar to a DIY service. Most of us only find ourselves at an Apple Store on one of two occasions: 1.) the joyful moment of purchase where we envision our new device solving all of our problems, and 2.) the dreadful moment it stops working, blocking our access to treasured photos and important documents. Gadgets and gizmos seem to be more fragile since we’ve moved away from Nokia’s old bricks. In those days, we changed our own cases (sometimes with a screwdriver), exposing the phone’s interior hardware. We keyed in ringtones by hand, too. Now, the DIY era returns in a program for iPhones 12 and 13. The Self Service Repair concept will allow owners of these models to tinker with them at home. The program is set to launch next year. Putting over 200 individual parts, tools, and manuals together, Apple’s idea is to give customers more ownership of their tools. To get the party started, the rollout focuses on displays, cameras, and batteries first – arguably the most commonly requested items as well. Apple If you’re chomping at the bit to bust that iPhone open, Apple says not so fast. The availability of these tools and devices is meant to serve pro technicians who already do this kind of work as a career, like a retired Apple Store employee or staff at a fix-your-phone mall kiosk. Regardless, amateurs and newbies aren’t barred from trying – it just isn’t recommended for the faint of heart technologically speaking. The apple.com update came through a press release on November 17, 2021. The text opens, “Apple parts, tools, and manuals – starting with iPhone 12 and iPhone 13 – available to individual consumers.” Later, computers are set to enter the equation. The press release reads, “soon to be followed by Mac computers featuring M1 chips, Self Service Repair will be available early next year in the US and expand to additional countries throughout 2022.” In a statement, Apple’s chief operating officer Jeff Williams justified the move: “Creating greater access to Apple genuine parts gives our customers even more choice if a repair is needed.” In classic Apple simplicity, the press release outlines how customers should read the Repair Manual to do the work safely. After signing off on the training, the customer should then place the order for the parts and tools by logging on to the Apple Self Service Repair Online Store. As a small bonus, a recycling add-on rewards those who send back their used parts with a credit toward their purchase. If all goes well, maybe the Genius Bar will be one day be a thing of the past. Apple Self Service Repair
The Genius Bar could go the way of Blockbuster and Circuit City one of these days if we’re not careful; Apple’s Self Service Repair Program is transitioning loyal clients from the Genius Bar to a DIY service.
Most of us only find ourselves at an Apple Store on one of two occasions: 1.) the joyful moment of purchase where we envision our new device solving all of our problems, and 2.) the dreadful moment it stops working, blocking our access to treasured photos and important documents.
Gadgets and gizmos seem to be more fragile since we’ve moved away from Nokia’s old bricks. In those days, we changed our own cases (sometimes with a screwdriver), exposing the phone’s interior hardware. We keyed in ringtones by hand, too.
Now, the DIY era returns in a program for iPhones 12 and 13. The Self Service Repair concept will allow owners of these models to tinker with them at home. The program is set to launch next year.
Putting over 200 individual parts, tools, and manuals together, Apple’s idea is to give customers more ownership of their tools. To get the party started, the rollout focuses on displays, cameras, and batteries first – arguably the most commonly requested items as well.
Apple
If you’re chomping at the bit to bust that iPhone open, Apple says not so fast. The availability of these tools and devices is meant to serve pro technicians who already do this kind of work as a career, like a retired Apple Store employee or staff at a fix-your-phone mall kiosk.
Regardless, amateurs and newbies aren’t barred from trying – it just isn’t recommended for the faint of heart technologically speaking.
The apple.com update came through a press release on November 17, 2021. The text opens, “Apple parts, tools, and manuals – starting with iPhone 12 and iPhone 13 – available to individual consumers.”
Later, computers are set to enter the equation. The press release reads, “soon to be followed by Mac computers featuring M1 chips, Self Service Repair will be available early next year in the US and expand to additional countries throughout 2022.”
In a statement, Apple’s chief operating officer Jeff Williams justified the move: “Creating greater access to Apple genuine parts gives our customers even more choice if a repair is needed.”
In classic Apple simplicity, the press release outlines how customers should read the Repair Manual to do the work safely. After signing off on the training, the customer should then place the order for the parts and tools by logging on to the Apple Self Service Repair Online Store.
As a small bonus, a recycling add-on rewards those who send back their used parts with a credit toward their purchase.
If all goes well, maybe the Genius Bar will be one day be a thing of the past.
